What you can do with Google Dialogflow
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437 things you can do
Google Dialogflow
Google Dialogflow is Google Cloud's conversational-agent platform, shipped as two editions on one API host. Dialogflow ES (Essentials, API v2) builds intent-, entity- and context-driven agents with knowledge connectors and the Agent Assist surface for human contact-centre agents. Dialogflow CX — now branded Conversational Agents, API v3 — builds flow-based state-machine agents and generative playb
A/B Test Execution
Delete an experimentUpdate an experimentStart an experimentCreate an experiment in an environmentStop a running experimentGet an experimentList experiments in an environmentArtificial Intelligence Management
Evaluate a regional conversation modelDelete a generator evaluationEvaluate a generatorDeploy a regional conversation modelTrain a conversation model in a regionDelete a regional conversation modelUndeploy a regional conversation modelUndeploy a global conversation modelDelete a global conversation modelTrain a global conversation modelDeploy a global conversation modelList evaluations of a regional conversation modelRetrieve a regional conversation model evaluationRetrieve a generator evaluationList evaluations of a generatorList evaluations of a global conversation modelRetrieve a global conversation model evaluationList conversation models in a regionRetrieve a regional conversation modelRetrieve a global conversation modelList global conversation modelsContact Centre Operations Management
Suggest FAQ answers for a regional participantGet Knowledge Assist for a regional participantSuggest smart replies for a regional participantSuggest articles for a regional participantSummarize a regional conversationGenerate suggestions for a regional conversationSuggest smart replies for a participantSuggest articles for a participantGet Knowledge Assist for a participantSuggest FAQ answers for a participantGenerate suggestions for a conversationSummarize a conversationSearch the knowledge base for a regional profileSummarize a transcript in a region without storing itSearch knowledge within a regional conversationSearch knowledge within a conversationSummarize a transcript without storing itSearch the knowledge base for a projectSoftware Quality Engineering
Import test cases into a CX agentUpdate a test caseRun a single test caseCreate a test caseRun several test cases at onceDelete several test cases at onceExport test cases from a CX agentGet a test caseList test cases on a CX agentCalculate test coverage for a CX agentOther things you can do
Delete a playbook exampleUpdate a playbook exampleAdd an example to a playbookAdd a session entity type to a CX sessionDelete a session entity type from a CX sessionUpdate a session entity type in a CX sessionDelete an entity type from a CX agentUpdate an entity type on a CX agentImport entity types into a CX agentCreate an entity type on a CX agentAdd a session entity type in a CX environment sessionDelete a session entity type in a CX environment sessionUpdate a session entity type in a CX environment sessionDelete a session entity type in a regional ES sessionUpdate a session entity type in a regional ES sessionAdd a session entity type to a regional ES sessionCreate an entity type on a regional ES agentDelete several entity types on a regional ES agentDelete an entity type from a regional ES agentUpdate an entity type on a regional ES agentBatch update entity types on a regional ES agentAdd a session entity type to a regional ES user sessionDelete a session entity type in a regional ES user sessionUpdate a session entity type in a regional ES user sessionDelete several entity types on the global ES agentCreate an entity type on the global ES agentDelete an entity type from the global ES agentUpdate an entity type on the global ES agentBatch update entity types on the global ES agentAdd a session entity type to a global ES user sessionDelete a session entity type in a global ES user sessionUpdate a session entity type in a global ES user sessionDelete a session entity type in a global ES sessionUpdate a session entity type in a global ES sessionAdd a session entity type to a global ES sessionCreate or update a project's ES agentDelete a project's ES agentDelete a SIP trunkUpdate a SIP trunkConnect a new SIP trunkRecord feedback on a regional answer recordRecord feedback on a project answer recordCreate a playbook on a CX agentDelete a playbookUpdate a playbookImport a playbook into a CX agentExport a playbookCreate or update the ES agent in a regionDelete the ES agent in a regionCancel a CX long-running operationCancel a regional CX long-running operationCancel a regional ES long-running operationCancel an ES long-running operationCreate a flow on a CX agentDelete a flowUpdate a flowImport a flow into a CX agentValidate a flowExport a flowTrain a flowSend a user turn to a CX agent sessionStream a CX agent's reply to a user turnFulfill a chosen intent match in a CX sessionRate an answer a CX agent gaveStream a reply from a CX environment sessionSend a user turn to a CX environment sessionFulfill an intent match in a CX environment sessionClear all contexts in a regional ES sessionSend a user turn to a regional ES agentSend a user turn to a regional ES environmentClear contexts for a regional ES user sessionClear contexts for a global ES user sessionSend a user turn to a global ES environmentSend a user turn to the global ES agentClear all contexts in a global ES sessionDelete a document from a knowledge baseUpdate a knowledge base documentReload a knowledge document from its sourceAdd a document to a knowledge baseExport a knowledge document to Cloud StorageBulk-import documents into a knowledge baseDelete a document from a regional knowledge baseUpdate a document in a regional knowledge baseExport a regional knowledge documentBulk-import documents into a regional knowledge baseAdd a document to a regional knowledge baseReload a document in a regional knowledge baseDelete a document from an agent's knowledge baseUpdate a document in an agent's knowledge baseAdd a document to an agent's knowledge baseReload a document in an agent's knowledge baseDelete a CX agentUpdate a CX agent's settingsUpdate a CX agent's generative AI settingsExport a CX agentValidate a CX agentCreate a CX agentRestore a CX agent from a backupAdd a context to a regional sessionRemove a context from a regional sessionUpdate a context in a regional sessionAdd a context to a regional environment sessionRemove a context in a regional environment sessionUpdate a context in a regional environment sessionAdd a context to an environment user sessionRemove a context in an environment user sessionUpdate a context in an environment user sessionAdd a context to a sessionRemove a context from a sessionUpdate a context in a sessionSet up customer-managed encryption for a regionDelete a regional conversation profileUpdate a regional conversation profileCreate a conversation profile in a regionTurn on a suggestion feature for a regional profileTurn off a suggestion feature on a regional profileCreate a conversation profile in a projectTurn on a suggestion feature for a project profileDelete a project conversation profileUpdate a project conversation profileTurn off a suggestion feature on a project profileDelete a tool from a CX agentUpdate a tool on a CX agentAdd a tool to a CX agentCreate an ES tool in a locationDelete an ES tool in a locationUpdate an ES tool in a locationDelete a project-level knowledge baseUpdate a project-level knowledge baseCreate a project-level knowledge baseDelete a regional knowledge baseUpdate a regional knowledge baseCreate a knowledge base in a regionDelete a knowledge base attached to an agentUpdate a knowledge base attached to an agentCreate a knowledge base for an agentRestore a regional ES agent from a ZIPUpdate a regional agent's fulfillmentExport a regional ES agent to a ZIPTrain a regional ES agentImport into a regional ES agent from a ZIPRestore the default ES agent from a ZIPExport the default ES agent to a ZIPUpdate the default agent's fulfillmentImport into the default ES agent from a ZIPTrain the default ES agentDelete entity values in a regional entity typeUpdate entities in a regional entity typeAdd entities to a regional entity typeDelete entity values in an entity typeUpdate entities in an entity typeAdd entities to an entity typeDelete an agent-level transition route groupUpdate an agent-level transition route groupCreate an agent-level transition route groupDelete a flow's transition route groupUpdate a flow's transition route groupCreate a transition route group in a flowDelete a CX webhookUpdate a CX webhookCreate a webhook on a CX agentRestore a playbook to a saved versionDelete a saved playbook versionSave a new version of a playbookDelete a saved tool versionSave a new version of a toolRestore a tool to a saved versionDelete a flow versionUpdate a flow version's detailsCreate a version of a flowLoad a flow version into the draftDelete an ES agent version in a regionUpdate an ES agent version in a regionCreate an ES agent version in a regionDelete a version of the default ES agentUpdate a version of the default ES agentCreate a version of the default ES agentCreate a generator on a CX agentDelete a CX agent generatorUpdate a CX agent generatorCreate an agent-assist generator in a regionDelete an agent-assist generator in a regionUpdate an agent-assist generator in a regionCreate an agent-assist generator in a projectCreate an environment for a CX agentRun continuous tests on a CX environmentDeploy a flow version to a CX environmentDelete a CX environmentUpdate a CX environmentDelete a regional ES environmentUpdate a regional ES environmentCreate an environment for a regional ES agentDelete a global ES environmentUpdate a global ES environmentCreate an environment for a global ES agentImport transcripts into a regional conversation datasetCreate a conversation dataset in a regionDelete a regional conversation datasetImport transcripts into a project conversation datasetAdd a participant to a regional conversationUpdate a participant in a regional conversationAnalyze a participant message in a regional conversationAdd a participant to a conversationUpdate a participant in a conversationAnalyze a participant message in a conversationExport intents from a CX agentDelete an intent from a CX agentUpdate an intent on a CX agentCreate an intent on a CX agentImport intents into a CX agentDelete an intent from a regional ES agentUpdate an intent on a regional ES agentBulk-update intents on a regional ES agentCreate an intent on a regional ES agentBulk-delete intents on a regional ES agentDelete an intent from a global ES agentUpdate an intent on a global ES agentBulk-update intents on a global ES agentCreate an intent on a global ES agentBulk-delete intents on a global ES agentCreate security settings for redaction and retentionDelete security settingsUpdate security settingsDelete a page from a CX flowUpdate a page in a CX flowCreate a page in a CX flowComplete a regional conversationStart a conversation in a regionAdd context references to a conversationComplete a conversationStart a conversation in a projectGenerate a suggestion without a stored conversationRetrieve a playbook exampleList examples of a playbookList session entity types in a CX sessionGet a session entity type in a CX sessionGet an entity type on a CX agentList entity types on a CX agentExport entity types from a CX agentList session entity types in a CX environment sessionGet a session entity type in a CX environment sessionGet a session entity type in a regional ES sessionList session entity types in a regional ES sessionList entity types on a regional ES agentGet an entity type on a regional ES agentList session entity types for a regional ES user sessionGet a session entity type in a regional ES user sessionList entity types on the global ES agentGet an entity type on the global ES agentList session entity types for a global ES user sessionGet a session entity type in a global ES user sessionGet a session entity type in a global ES sessionList session entity types in a global ES sessionGet a project's ES agentGet a SIP trunkList SIP trunksList Agent Assist answer records in a regionList Agent Assist answer records for a projectList playbooks on a CX agentRetrieve a playbookList regions available to Dialogflow CXGet a Dialogflow CX locationGet a Dialogflow ES locationGet the ES agent in a regionGet the encryption settings for a regionList regions available to Dialogflow ESList messages in a regional conversationList messages in a conversationCheck a CX long-running operationList CX long-running operations in a projectCheck a regional CX long-running operationList regional CX long-running operationsCheck a regional ES long-running operationList regional ES long-running operationsCheck an ES long-running operationList ES long-running operations in a projectList flows on a CX agentGet a flowGet a flow's latest validation resultPreview which intent a CX agent would matchPreview intent matches in a CX environment sessionRetrieve a document from a knowledge baseList documents in a knowledge baseRetrieve a document from a regional knowledge baseList documents in a regional knowledge baseRetrieve a document from an agent's knowledge baseList documents in an agent's knowledge baseList change logs for a CX agentGet a single change log entryList continuous test results for an environmentRetrieve a CX agentGet a CX agent's generative AI settingsGet the latest validation result of a CX agentList CX agents in a locationList active contexts in a regional sessionGet a context from a regional sessionList contexts in a regional environment sessionGet a context in a regional environment sessionList contexts in an environment user sessionGet a context in an environment user sessionList active contexts in a sessionGet a context from a sessionGet a regional conversation profileList conversation profiles in a regionList conversation profiles in a projectGet a project conversation profileRetrieve a tool on a CX agentList tools on a CX agentList ES tools in a locationRetrieve an ES tool in a locationRetrieve a project-level knowledge baseList project-level knowledge basesRetrieve a regional knowledge baseList knowledge bases in a regionRetrieve a knowledge base attached to an agentList knowledge bases attached to an agentGet a regional agent's fulfillmentGet validation errors for a regional agentSearch ES agents in a regional locationSearch ES agents across sub-projectsGet validation errors for the default agentGet the default agent's fulfillmentList deployments to an environmentGet a deploymentGet an agent-level transition route groupList agent-level transition route groupsGet a flow's transition route groupList a flow's transition route groupsGet a CX webhookList webhooks on a CX agentGet a saved playbook versionList saved versions of a playbookGet a saved tool versionList saved versions of a toolGet a flow versionList versions of a flowCompare two versions of a flowGet an ES agent version in a regionList ES agent versions in a regionGet a version of the default ES agentList versions of the default ES agentList generators on a CX agentGet a CX agent generatorList agent-assist generators in a regionShowing 400 of 437. 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