Search the knowledge base for a project
One step with Google Dialogflow. We can help you get access.
Look something up
Search the knowledge base for a project
with Google Dialogflow · Contact Centre Operations Management
Use Google Dialogflow: its Dialogflow ES API (v2) Suggestions API lets you search the knowledge base for a project in a single step (POST /v2/projects/{projectsId}/suggestions:searchKnowledge). capabilities.work can help you get signed up and connected.
- Can I search my knowledge sources on the global endpoint without opening a conversation?
- Does a project-wide default-location knowledge search support exact matching?
Say it to your AI assistant
- Search knowledge for {query} in project {project} at the global location.
- Run a default-location knowledge search on {query} for project {project} with profile {profile}.
For your developer
POST /v2/projects/{projectsId}/suggestions:searchKnowledge in Dialogflow ES API (v2) Suggestions API. Full spec on APIs.io.