Summarize a regional conversation
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Summarize a regional conversation
with Google Dialogflow · Contact Centre Operations Management
Use Google Dialogflow: its Dialogflow ES API (v2) Suggestions API lets you summarize a regional conversation in a single step (POST /v2/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}/suggestions:suggestConversationSummary). capabilities.work can help you get signed up and connected.
- Can I get an AI summary of an ongoing conversation stored in a specific region?
- Which messages are included when summarizing a regional conversation?
Say it to your AI assistant
- Suggest a summary for conversation {conversation} in project {project}, location {location}.
- Summarize regional conversation {conversation} up to message {latest_message}.
For your developer
POST /v2/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}/suggestions:suggestConversationSummary in Dialogflow ES API (v2) Suggestions API. Full spec on APIs.io.