Generate suggestions for a regional conversation
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Generate suggestions for a regional conversation
with Google Dialogflow · Contact Centre Operations Management
Use Google Dialogflow: its Dialogflow ES API (v2) Suggestions API lets you generate suggestions for a regional conversation in a single step (POST /v2/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}/suggestions:generate). capabilities.work can help you get signed up and connected.
- Can I trigger every configured generator on a regional conversation at once?
- Which trigger events can I pass when generating suggestions for a conversation in one location?
Say it to your AI assistant
- Generate suggestions for conversation {conversation} in project {project}, location {location}.
- Run regional generators on conversation {conversation} for trigger events {trigger_events}.
For your developer
POST /v2/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}/suggestions:generate in Dialogflow ES API (v2) Suggestions API. Full spec on APIs.io.