Get Knowledge Assist for a regional participant
One step with Google Dialogflow. We can help you get access.
Get something done
Get Knowledge Assist for a regional participant
with Google Dialogflow · Contact Centre Operations Management
Use Google Dialogflow: its Dialogflow ES API (v2) Suggestions API lets you get Knowledge Assist for a regional participant in a single step (POST /v2/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}/participants/{participantsId}/suggestions:suggestKnowledgeAssist). capabilities.work can help you get signed up and connected.
- Can Knowledge Assist suggest a query and answer for a participant in a regional conversation?
- Does regional Knowledge Assist avoid repeating the query it suggested last time?
Say it to your AI assistant
- Run Knowledge Assist for participant {participant} in conversation {conversation}, project {project}, location {location}.
- Get regional Knowledge Assist for participant {participant} in conversation {conversation}, skipping previous query {previous}.
For your developer
POST /v2/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}/participants/{participantsId}/suggestions:suggestKnowledgeAssist in Dialogflow ES API (v2) Suggestions API. Full spec on APIs.io.