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Send a user turn to a CX agent session

One step with Google Dialogflow. We can help you get access.

Get something done

Send a user turn to a CX agent session

with Google Dialogflow

Use Google Dialogflow: its Google Dialogflow Sessions API lets you send a user turn to a CX agent session in a single step (POST /v3/projects/{projectsId}/locations/{locationsId}/agents/{agentsId}/sessions/{sessionsId}:detectIntent). capabilities.work can help you get signed up and connected.

  • How do I send what a user typed to my Dialogflow CX agent and get the bot's reply back?
  • Can a CX detect-intent call also return synthesized audio of the agent's response?
Say it to your AI assistant
  • Send query input {query_input} to CX agent {agent} session {session} in project {project}, location {location} and return the reply.
  • Detect the intent for {query_input} in CX session {session} of agent {agent} ({project}/{location}) with audio output {audio_config}.
For your developer

POST /v3/projects/{projectsId}/locations/{locationsId}/agents/{agentsId}/sessions/{sessionsId}:detectIntent in Google Dialogflow Sessions API. Full spec on APIs.io.

More you can do with Google Dialogflow

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