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Import a playbook into a CX agent

One step with Google Dialogflow. We can help you get access.

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Import a playbook into a CX agent

with Google Dialogflow

Use Google Dialogflow: its Dialogflow CX API (v3) - Conversational Agents Playbooks API lets you import a playbook into a CX agent in a single step (POST /v3/projects/{projectsId}/locations/{locationsId}/agents/{agentsId}/playbooks:import). capabilities.work can help you get signed up and connected.

  • Can I import a playbook I exported from another agent?
  • What import strategy options decide how conflicting playbook resources are handled?
Say it to your AI assistant
  • Import a playbook from {playbook_uri} into CX agent {agent} in project {project}, location {location}.
  • Load playbook content {content} into agent {agent} with import strategy {strategy}.
For your developer

POST /v3/projects/{projectsId}/locations/{locationsId}/agents/{agentsId}/playbooks:import in Dialogflow CX API (v3) - Conversational Agents Playbooks API. Full spec on APIs.io.

More you can do with Google Dialogflow

Generate a suggestion without a stored conversationRetrieve a playbook exampleDelete a playbook exampleUpdate a playbook exampleList examples of a playbookAdd an example to a playbookList session entity types in a CX sessionAdd a session entity type to a CX sessionGet a session entity type in a CX sessionDelete a session entity type from a CX sessionUpdate a session entity type in a CX sessionGet an entity type on a CX agent