capabilities.work

Add a tool to a CX agent

One step with Google Dialogflow. We can help you get access.

Get something done

Add a tool to a CX agent

with Google Dialogflow

Use Google Dialogflow: its Google Dialogflow Tools API lets you add a tool to a CX agent in a single step (POST /v3/projects/{projectsId}/locations/{locationsId}/agents/{agentsId}/tools). capabilities.work can help you get signed up and connected.

  • How do I give my CX agent a tool that calls my own REST API?
  • Can an agent tool be backed by a data store instead of an OpenAPI spec?
Say it to your AI assistant
  • Create tool {display_name} on CX agent {agent} in project {project}, location {location} from OpenAPI spec {openapi_spec}.
  • Add a data store tool {display_name} to agent {agent} using spec {data_store_spec}.
For your developer

POST /v3/projects/{projectsId}/locations/{locationsId}/agents/{agentsId}/tools in Google Dialogflow Tools API. Full spec on APIs.io.

More you can do with Google Dialogflow

Generate a suggestion without a stored conversationRetrieve a playbook exampleDelete a playbook exampleUpdate a playbook exampleList examples of a playbookAdd an example to a playbookList session entity types in a CX sessionAdd a session entity type to a CX sessionGet a session entity type in a CX sessionDelete a session entity type from a CX sessionUpdate a session entity type in a CX sessionGet an entity type on a CX agent