Send a user turn to a CX environment session
One step with Google Dialogflow. We can help you get access.
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Send a user turn to a CX environment session
with Google Dialogflow
Use Google Dialogflow: its Google Dialogflow Sessions API lets you send a user turn to a CX environment session in a single step (POST /v3/projects/{projectsId}/locations/{locationsId}/agents/{agentsId}/environments/{environmentsId}/sessions/{sessionsId}:detectIntent). capabilities.work can help you get signed up and connected.
- How do I talk to the version of my CX agent deployed in a specific environment like production?
- Can I send a user utterance to a CX environment and get back the agent's full reply?
Say it to your AI assistant
- Send {query_input} to session {session} in CX environment {environment} of agent {agent}, project {project}, location {location}.
- Detect intent in environment {environment} for session {session}, CX agent {agent} ({project}/{location}), returning audio as {audio_config}.
For your developer
POST /v3/projects/{projectsId}/locations/{locationsId}/agents/{agentsId}/environments/{environmentsId}/sessions/{sessionsId}:detectIntent in Google Dialogflow Sessions API. Full spec on APIs.io.