Set a request type property value
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Set a request type property value
with Jira · IT Service Management
Works with AI assistants
Use Jira: its Service Management Public REST Servicedesk API lets you set a request type property value in a single step (PUT /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/property/{propertyKey}). Jira also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- How do I store custom data against a service desk request type?
- How long can a request type property key be?
Say it to your AI assistant
- Set property {propertyKey} on request type {requestTypeId} in service desk {serviceDeskId} to this JSON.
- Save this config as {propertyKey} on request type {requestTypeId} of service desk {serviceDeskId}.
For your developer
PUT /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/property/{propertyKey} in Service Management Public REST Servicedesk API. Full spec on APIs.io.