Invite a new customer by email
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Invite a new customer by email
with Jira · IT Service Management
Works with AI assistants
Use Jira: its Service Management Public REST Servicedesk API lets you invite a new customer by email in a single step (POST /rest/servicedeskapi/servicedesk/{serviceDeskId}/customer/invite). Jira also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- How do I email an invitation to someone so they can use our help center?
- Will inviting a customer create an account if they don't have one yet?
- Can I get a conflict error when inviting an email that already belongs to a customer?
Say it to your AI assistant
- Invite {email} to service desk {serviceDeskId} as a customer.
- Send a customer invitation to {email} named {displayName} for service desk {serviceDeskId}.
For your developer
POST /rest/servicedeskapi/servicedesk/{serviceDeskId}/customer/invite in Service Management Public REST Servicedesk API. Full spec on APIs.io.