Remove customers from a service desk
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Remove customers from a service desk
with Jira · IT Service Management
Works with AI assistants
Use Jira: its Service Management Public REST Servicedesk API lets you remove customers from a service desk in a single step (DELETE /rest/servicedeskapi/servicedesk/{serviceDeskId}/customer). Jira also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- How do I take customers off a closed-access service desk?
- Does removing customers from a service desk require it to have closed access?
Say it to your AI assistant
- Remove account IDs {accountIds} from the customers of service desk {serviceDeskId}.
- Revoke customer access to service desk {serviceDeskId} for these users.
For your developer
DELETE /rest/servicedeskapi/servicedesk/{serviceDeskId}/customer in Service Management Public REST Servicedesk API. Full spec on APIs.io.