Get details of one service desk
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Get details of one service desk
with Jira · IT Service Management
Works with AI assistants
Use Jira: its Service Management Public REST Servicedesk API lets you get details of one service desk in a single step (GET /rest/servicedeskapi/servicedesk/{serviceDeskId}). Jira also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- What are the details of a specific service desk if I only have its ID?
- Can I look up a service desk using its project key instead of its ID?
Say it to your AI assistant
- Get the details of service desk {serviceDeskId}.
- Show me the name and project behind service desk {serviceDeskId}.
For your developer
GET /rest/servicedeskapi/servicedesk/{serviceDeskId} in Service Management Public REST Servicedesk API. Full spec on APIs.io.