Upload a temporary attachment to a service desk
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Upload a temporary attachment to a service desk
with Jira · IT Service Management
Works with AI assistants
Use Jira: its Service Management Public REST Servicedesk API lets you upload a temporary attachment to a service desk in a single step (POST /rest/servicedeskapi/servicedesk/{serviceDeskId}/attachTemporaryFile). Jira also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- How do I upload a file to a service desk before attaching it to a customer request?
- Can I stage several temporary attachments on a service desk at once?
Say it to your AI assistant
- Upload this file as a temporary attachment on service desk {serviceDeskId}.
- Stage these screenshots on service desk {serviceDeskId} so I can attach them to a request later.
For your developer
POST /rest/servicedeskapi/servicedesk/{serviceDeskId}/attachTemporaryFile in Service Management Public REST Servicedesk API. Full spec on APIs.io.