List customers on a service desk
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List customers on a service desk
with Jira · IT Service Management
Works with AI assistants
Use Jira: its Service Management Public REST Servicedesk API lets you list customers on a service desk in a single step (GET /rest/servicedeskapi/servicedesk/{serviceDeskId}/customer). Jira also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- Who are the customers registered on a given service desk?
- Can I find a service desk customer by part of their name or email?
Say it to your AI assistant
- List the customers of service desk {serviceDeskId}.
- Find customers on service desk {serviceDeskId} matching {query}.
For your developer
GET /rest/servicedeskapi/servicedesk/{serviceDeskId}/customer in Service Management Public REST Servicedesk API. Full spec on APIs.io.