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Subscribe to a request's notifications

One step with Jira. We can help you get access.

Get something done

Subscribe to a request's notifications

with Jira · IT Service Management
Works with AI assistants

Use Jira: its Service Management Public REST Request API lets you subscribe to a request's notifications in a single step (PUT /rest/servicedeskapi/request/{issueIdOrKey}/notification). Jira also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.

  • How do I start getting notified about updates on a customer request?
  • Can I opt myself back in to notifications for a request?
Say it to your AI assistant
  • Subscribe me to notifications on request {issueIdOrKey}.
  • Turn on update emails for {issueIdOrKey}.
For your developer

PUT /rest/servicedeskapi/request/{issueIdOrKey}/notification in Service Management Public REST Request API. Full spec on APIs.io.