Check a user's permissions on request types
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Check a user's permissions on request types
with Jira · IT Service Management
Works with AI assistants
Use Jira: its Service Management Public REST Servicedesk API lets you check a user's permissions on request types in a single step (POST /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/permissions/check). Jira also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- Which request types can a given user submit or administer?
- How many request types can I check permissions for in one call?
Say it to your AI assistant
- Check which of request types {requestTypeIds} user {accountId} can submit on service desk {serviceDeskId}.
- Tell me which request types on service desk {serviceDeskId} I'm allowed to administer.
For your developer
POST /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/permissions/check in Service Management Public REST Servicedesk API. Full spec on APIs.io.