Check a customer request payload without creating it
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Check a customer request payload without creating it
with Jira · IT Service Management
Works with AI assistants
Use Jira: its Service Management Public REST Request API lets you check a customer request payload without creating it in a single step (POST /rest/servicedeskapi/request/validate). Jira also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- Can I test whether a customer request payload is valid before actually submitting it?
- Is there a dry run that runs the same validations as creating a request, forms included?
Say it to your AI assistant
- Validate a request of type {requestTypeId} for service desk {serviceDeskId} without saving it.
- Dry-run my customer request payload with fields {requestFieldValues} and report any errors.
For your developer
POST /rest/servicedeskapi/request/validate in Service Management Public REST Request API. Full spec on APIs.io.