Comment on a request with uploaded files
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Comment on a request with uploaded files
with Jira · IT Service Management
Works with AI assistants
Use Jira: its Service Management Public REST Request API lets you comment on a request with uploaded files in a single step (POST /rest/servicedeskapi/request/{issueIdOrKey}/attachment). Jira also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- How do I post a comment that includes files I already uploaded as temporary attachments?
- Can I attach files to a request as a public comment?
Say it to your AI assistant
- Attach temporary files {temporaryAttachmentIds} to request {issueIdOrKey} as a comment.
- Add the uploaded files to {issueIdOrKey} with the note {additionalComment}.
For your developer
POST /rest/servicedeskapi/request/{issueIdOrKey}/attachment in Service Management Public REST Request API. Full spec on APIs.io.