Approve or decline an approval
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Approve or decline an approval
with Jira · IT Service Management
Works with AI assistants
Use Jira: its Service Management Public REST Request API lets you approve or decline an approval in a single step (POST /rest/servicedeskapi/request/{issueIdOrKey}/approval/{approvalId}). Jira also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- How do I approve or decline a pending approval assigned to me on a request?
- Can I reject an approval request through the API?
Say it to your AI assistant
- Approve approval {approvalId} on request {issueIdOrKey}.
- Answer approval {approvalId} on {issueIdOrKey} with decision {decision}.
For your developer
POST /rest/servicedeskapi/request/{issueIdOrKey}/approval/{approvalId} in Service Management Public REST Request API. Full spec on APIs.io.