List request type groups on a service desk
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List request type groups on a service desk
with Jira · IT Service Management
Works with AI assistants
Use Jira: its Service Management Public REST Servicedesk API lets you list request type groups on a service desk in a single step (GET /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttypegroup). Jira also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- How are request types grouped on a service desk's customer portal?
- In what order do request type groups appear on the portal?
Say it to your AI assistant
- List the request type groups for service desk {serviceDeskId}.
- Show the portal categories that organize request types on service desk {serviceDeskId}.
For your developer
GET /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttypegroup in Service Management Public REST Servicedesk API. Full spec on APIs.io.