Read a request type property value
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Read a request type property value
with Jira · IT Service Management
Works with AI assistants
Use Jira: its Service Management Public REST Servicedesk API lets you read a request type property value in a single step (GET /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/property/{propertyKey}). Jira also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- What value is stored in a specific property of a request type?
- Can I read custom data my app saved on a service desk request type?
Say it to your AI assistant
- Get property {propertyKey} of request type {requestTypeId} in service desk {serviceDeskId}.
- Read the {propertyKey} value saved on request type {requestTypeId} for service desk {serviceDeskId}.
For your developer
GET /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/property/{propertyKey} in Service Management Public REST Servicedesk API. Full spec on APIs.io.