List property keys on a request type
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List property keys on a request type
with Jira · IT Service Management
Works with AI assistants
Use Jira: its Service Management Public REST Servicedesk API lets you list property keys on a request type in a single step (GET /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/property). Jira also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- What custom property keys are stored against a request type?
- Which keys of custom data does a service desk request type hold?
Say it to your AI assistant
- List the property keys on request type {requestTypeId} in service desk {serviceDeskId}.
- Show all custom property keys saved for request type {requestTypeId} of service desk {serviceDeskId}.
For your developer
GET /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/property in Service Management Public REST Servicedesk API. Full spec on APIs.io.