List fields for a request type
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List fields for a request type
with Jira · IT Service Management
Works with AI assistants
Use Jira: its Service Management Public REST Servicedesk API lets you list fields for a request type in a single step (GET /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/field). Jira also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- What fields does a customer fill in for a given request type?
- Can I tell whether I'm allowed to raise a request on behalf of another customer?
Say it to your AI assistant
- List the fields of request type {requestTypeId} on service desk {serviceDeskId}.
- Show which fields are required when raising request type {requestTypeId} in service desk {serviceDeskId}.
For your developer
GET /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/field in Service Management Public REST Servicedesk API. Full spec on APIs.io.