Get one request type
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Get one request type
with Jira · IT Service Management
Works with AI assistants
Use Jira: its Service Management Public REST Servicedesk API lets you get one request type in a single step (GET /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}). Jira also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- What are the details of a single customer request type?
- Can a request type be read without signing in?
Say it to your AI assistant
- Get request type {requestTypeId} from service desk {serviceDeskId}.
- Show the name and description of request type {requestTypeId} on service desk {serviceDeskId}.
For your developer
GET /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId} in Service Management Public REST Servicedesk API. Full spec on APIs.io.