List transitions I can perform on a request
One step with Jira. We can help you get access.
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List transitions I can perform on a request
with Jira · IT Service Management
Works with AI assistants
Use Jira: its Service Management Public REST Request API lets you list transitions I can perform on a request in a single step (GET /rest/servicedeskapi/request/{issueIdOrKey}/transition). Jira also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- Which workflow actions can I take on a customer request right now?
- What transitions are available to a customer on their request?
Say it to your AI assistant
- List the transitions available on request {issueIdOrKey}.
- Show what status changes I'm allowed to make on {issueIdOrKey}.
For your developer
GET /rest/servicedeskapi/request/{issueIdOrKey}/transition in Service Management Public REST Request API. Full spec on APIs.io.