Get a request's status history
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Get a request's status history
with Jira · IT Service Management
Works with AI assistants
Use Jira: its Service Management Public REST Request API lets you get a request's status history in a single step (GET /rest/servicedeskapi/request/{issueIdOrKey}/status). Jira also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- What statuses has a customer request moved through over time?
- Can I see the status history of a request, most recent first?
Say it to your AI assistant
- Show the status history of request {issueIdOrKey}.
- List every status {issueIdOrKey} has been in.
For your developer
GET /rest/servicedeskapi/request/{issueIdOrKey}/status in Service Management Public REST Request API. Full spec on APIs.io.