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List participants on a customer request

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List participants on a customer request

with Jira · IT Service Management
Works with AI assistants

Use Jira: its Service Management Public REST Request API lets you list participants on a customer request in a single step (GET /rest/servicedeskapi/request/{issueIdOrKey}/participant). Jira also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.

  • Who is participating in this customer request?
  • Which people besides the reporter are on a service desk request?
Say it to your AI assistant
  • List the participants on request {issueIdOrKey}.
  • Show who has been added to {issueIdOrKey} as a participant.
For your developer

GET /rest/servicedeskapi/request/{issueIdOrKey}/participant in Service Management Public REST Request API. Full spec on APIs.io.

More you can do with Jira

List all accessible service desksGet details of one service deskUpload a temporary attachment to a service deskList customers on a service deskAdd existing users as service desk customersRemove customers from a service deskInvite a new customer by emailSearch a service desk's knowledge base articlesList the queues in a service deskGet one service desk queueList customer requests in a queueList request types on a service desk