List comments on a customer request
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List comments on a customer request
with Jira · IT Service Management
Works with AI assistants
Use Jira: its Service Management Public REST Request API lets you list comments on a customer request in a single step (GET /rest/servicedeskapi/request/{issueIdOrKey}/comment). Jira also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- What comments have been left on a customer request?
- Can I list only the internal comments on a request, or only public ones?
Say it to your AI assistant
- List the comments on request {issueIdOrKey}.
- Show only internal comments on {issueIdOrKey}.
- Show comments on {issueIdOrKey} where public is {public}.
For your developer
GET /rest/servicedeskapi/request/{issueIdOrKey}/comment in Service Management Public REST Request API. Full spec on APIs.io.