List attachments on a customer request
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List attachments on a customer request
with Jira · IT Service Management
Works with AI assistants
Use Jira: its Service Management Public REST Request API lets you list attachments on a customer request in a single step (GET /rest/servicedeskapi/request/{issueIdOrKey}/attachment). Jira also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- Which files have been attached to a customer request?
- Do customers only see public attachments when listing a request's files?
Say it to your AI assistant
- List attachments on request {issueIdOrKey} starting at {start}, {limit} per page.
- Show the files attached to {issueIdOrKey}, page from {start} with size {limit}.
For your developer
GET /rest/servicedeskapi/request/{issueIdOrKey}/attachment in Service Management Public REST Request API. Full spec on APIs.io.