List approvals on a customer request
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List approvals on a customer request
with Jira · IT Service Management
Works with AI assistants
Use Jira: its Service Management Public REST Request API lets you list approvals on a customer request in a single step (GET /rest/servicedeskapi/request/{issueIdOrKey}/approval). Jira also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- Which approvals are attached to this service desk request?
- Can I see every approval step a customer request has gone through?
Say it to your AI assistant
- List all approvals on request {issueIdOrKey}.
- Show the approvals for {issueIdOrKey}, {limit} at a time.
For your developer
GET /rest/servicedeskapi/request/{issueIdOrKey}/approval in Service Management Public REST Request API. Full spec on APIs.io.