List my service desk customer requests
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List my service desk customer requests
with Jira · IT Service Management
Works with AI assistants
Use Jira: its Service Management Public REST Request API lets you list my service desk customer requests in a single step (GET /rest/servicedeskapi/request). Jira also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.
- Which customer requests have I raised or participate in across all service desks?
- Can I filter my Jira Service Management requests to only open ones awaiting approval?
- What order do my customer requests come back in when I list them?
Say it to your AI assistant
- List my customer requests in service desk {serviceDeskId}.
- Find my customer requests matching {searchTerm} with status {requestStatus}.
- Show the requests I own that are pending my approval.
For your developer
GET /rest/servicedeskapi/request in Service Management Public REST Request API. Full spec on APIs.io.