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Delete a request type

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Delete a request type

with Jira · IT Service Management
Works with AI assistants

Use Jira: its Service Management Public REST Servicedesk API lets you delete a request type in a single step (DELETE /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}). Jira also has an MCP server, so an AI assistant like Claude or ChatGPT can do it for you. capabilities.work can help you get signed up and connected.

  • How do I delete a request type from a service desk?
  • Does deleting a request type strip it from existing customer requests?
Say it to your AI assistant
  • Delete request type {requestTypeId} from service desk {serviceDeskId}.
  • Remove the retired request type {requestTypeId} from service desk {serviceDeskId} entirely.
For your developer

DELETE /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId} in Service Management Public REST Servicedesk API. Full spec on APIs.io.

More you can do with Jira

List all accessible service desksGet details of one service deskUpload a temporary attachment to a service deskList customers on a service deskAdd existing users as service desk customersRemove customers from a service deskInvite a new customer by emailSearch a service desk's knowledge base articlesList the queues in a service deskGet one service desk queueList customer requests in a queueList request types on a service desk