Upsert User by Email
A 3-step recipe with Zendesk. We can help you get access.
Recipe · 3 steps
Upsert User by Email
with Zendesk
Upsert a Zendesk end user keyed on email address.
- Search for an existing user whose properties match the email.
- Update the matched user with the supplied fields.
- Create a new end user when no existing user matched the email.
What you'll need to have ready
- email: The email address used to find an existing user.
- name: The full name to set on the user.
- phone: Optional phone number to set on the user.
- notes: Optional internal notes to set on the user.
For your developer
Arazzo workflow zendesk:upsert-user-by-email, 3 operations: SearchUsers → UpdateUser → CreateUser. Specs on APIs.io.