Create and Verify Custom Ticket Field
A 2-step recipe with Zendesk. We can help you get access.
Recipe · 2 steps
Create and Verify Custom Ticket Field
with Zendesk
Create a custom ticket field and verify it in the field list.
- Create the custom ticket field.
- List ticket fields to confirm the new field is registered.
What you'll need to have ready
- type: The custom field type (text, textarea, checkbox, date, integer, decimal, regexp, multiselect, tagger, lookup).
- title: The title shown to agents for the field.
- titleInPortal: Optional title shown to end users in the help center portal.
For your developer
Arazzo workflow zendesk:create-custom-ticket-field, 2 operations: CreateTicketField → ListTicketFields. Specs on APIs.io.