Create Ticket and Assign Group
A 2-step recipe with Zendesk. We can help you get access.
Recipe · 2 steps
Create Ticket and Assign Group
with Zendesk · Customer Inquiry Management
Resolve a group by name and open a ticket assigned to it.
- List the account's groups so the target group can be resolved.
- Open a ticket assigned to the resolved group.
What you'll need to have ready
- groupName: The name of the group to route the ticket to.
- subject: The subject line of the new ticket.
- commentBody: The body of the first public comment on the ticket.
For your developer
Arazzo workflow zendesk:create-ticket-assign-group, 2 operations: ListGroups → CreateTicket. Specs on APIs.io.