capabilities.work

Create User and Open Ticket

A 2-step recipe with Zendesk. We can help you get access.

Recipe · 2 steps

Create User and Open Ticket

with Zendesk · Customer Inquiry Management

Create an end user and open a ticket requested by that user.

  1. Create the end user from the supplied name and email.
  2. Open a ticket with the new user as the requester.
What you'll need to have ready
  • name: The full name of the end user to create.
  • email: The email address of the end user to create.
  • subject: The subject line of the new ticket.
  • commentBody: The body of the first public comment on the ticket.
  • priority: Optional ticket priority (urgent, high, normal, low).
For your developer

Arazzo workflow zendesk:create-user-and-ticket, 2 operations: CreateUser → CreateTicket. Specs on APIs.io.