Assign Organization to Ticket
A 2-step recipe with Zendesk. We can help you get access.
Recipe · 2 steps
Assign Organization to Ticket
with Zendesk · Customer Data Management
Resolve an organization by name and attach a ticket to it.
- Search for the organization by exact name.
- Update the ticket to belong to the resolved organization.
What you'll need to have ready
- organizationName: The exact name of the organization to attach.
- ticketId: The id of the ticket to scope to the organization.
For your developer
Arazzo workflow zendesk:assign-organization-ticket, 2 operations: SearchOrganizations → UpdateTicket. Specs on APIs.io.