capabilities.work

Upsert Organization by Name

A 3-step recipe with Zendesk. We can help you get access.

Recipe · 3 steps

Upsert Organization by Name

with Zendesk · Customer Data Management

Upsert a Zendesk organization keyed on its unique name.

  1. Search for an organization whose name exactly matches the input.
  2. Update the matched organization with the supplied fields.
  3. Create a new organization when no existing one matched the name.
What you'll need to have ready
  • name: The exact organization name to search for and set.
  • details: Optional details text to set on the organization.
  • notes: Optional internal notes to set on the organization.
For your developer

Arazzo workflow zendesk:upsert-organization-by-name, 3 operations: SearchOrganizations → UpdateOrganization → CreateOrganization. Specs on APIs.io.