capabilities.work

Update User Identity Info

A 3-step recipe with Amazon Connect. We can help you get access.

Recipe · 3 steps

Update User Identity Info

Update an agent's identity information and confirm the change.

  1. Describe the user to confirm the account exists before editing it.
  2. Update the user's identity information with the supplied name and email.
  3. Re-read the user and confirm the email now matches the supplied value.
What you'll need to have ready
  • instanceId: The identifier of the Amazon Connect instance.
  • userId: The identifier of the user account to update.
  • firstName: The agent's updated first name.
  • lastName: The agent's updated last name.
  • email: The agent's updated email address.
For your developer

Arazzo workflow amazon-connect:update-user-identity, 3 operations: DescribeUser → UpdateUserIdentityInfo → DescribeUser. Specs on APIs.io.