capabilities.work

Search and Inspect Contact

A 3-step recipe with Amazon Connect. We can help you get access.

Recipe · 3 steps

Search and Inspect Contact

Search contacts and inspect the first match.

  1. Search contacts by initiation timestamp over the supplied time range.
  2. Describe the first contact returned by the search.
  3. Retrieve the user-defined attributes for the inspected contact.
What you'll need to have ready
  • instanceId: The identifier of the Amazon Connect instance.
  • startTime: The inclusive start of the search time range (ISO 8601).
  • endTime: The exclusive end of the search time range (ISO 8601).
  • maxResults: The maximum number of contacts to return.
For your developer

Arazzo workflow amazon-connect:search-and-inspect-contact, 3 operations: SearchContacts → DescribeContact → GetContactAttributes. Specs on APIs.io.