Table Record Lifecycle
A 4-step recipe with ServiceNow. We can help you get access.
Recipe · 4 steps
Table Record Lifecycle
with ServiceNow
Create, read, update, and delete a single record in any table.
- Create a new record in the target table using the supplied create field map.
- Read the newly created record back by its sys_id to confirm it exists.
- Replace the record's fields with the supplied update field map using a full PUT update.
- Delete the record to complete the lifecycle. A successful delete returns no content.
What you'll need to have ready
- tableName: The ServiceNow table to operate on (e.g. incident, change_request, cmdb_ci).
- createFields: Field name/value pairs for the new record.
- updateFields: Field name/value pairs to apply during the update step.
For your developer
Arazzo workflow servicenow:table-record-lifecycle, 4 operations: createRecord → getRecord → updateRecord → deleteRecord. Specs on APIs.io.