capabilities.work

Standard Change From Template

A 3-step recipe with ServiceNow. We can help you get access.

Recipe · 3 steps

Standard Change From Template

with ServiceNow · IT Service Management

Create a standard change from a pre-approved template.

  1. List existing standard change requests to provide context before creating a new one from a template.
  2. Create a new standard change request from the supplied template. The template determines default values and pre-configured approvals; the supplied body fields override template defaults.
  3. Read the newly created standard change back by its sys_id to confirm it was created from the template.
What you'll need to have ready
  • templateId: The sys_id of the standard change template to instantiate.
  • shortDescription: An optional short description override for the new change.
  • assignmentGroup: An optional assignment group override.
  • startDate: An optional planned start date/time override.
  • endDate: An optional planned end date/time override.
For your developer

Arazzo workflow servicenow:standard-change-from-template, 3 operations: listStandardChanges → createStandardChange → getNormalChange. Specs on APIs.io.

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