Order Catalog Item
A 3-step recipe with ServiceNow. We can help you get access.
Recipe · 3 steps
Order Catalog Item
with ServiceNow · IT Service Management
Find a catalog item and order it immediately.
- List catalog items in the supplied catalog to provide context for the order.
- Read the chosen catalog item by sys_id to confirm it exists and is orderable.
- Submit an immediate order for the catalog item with the supplied quantity and variables, bypassing the cart.
What you'll need to have ready
- catalogId: The sys_id of the catalog to list items from.
- itemSysId: The sys_id of the catalog item to order.
- quantity: The quantity to order.
- variables: The variable name/value pairs required by the catalog item.
For your developer
Arazzo workflow servicenow:order-catalog-item, 3 operations: listCatalogItems → getCatalogItem → orderItemNow. Specs on APIs.io.