Update a routing queue
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Update a routing queue
with Zendesk · Contact Centre Operations Management
Use Zendesk: its Zendesk Queues Omnichannel Routing Queues API lets you update a routing queue in a single step (PUT /api/v2/queues/{queue_id}). capabilities.work can help you get signed up and connected.
- Can I change the conditions or groups of a routing queue?
- Who is allowed to update a queue?
Say it to your AI assistant
- Update this queue to route to a different group.
- Change the definition of one routing queue.
For your developer
PUT /api/v2/queues/{queue_id} in Zendesk Queues Omnichannel Routing Queues API. Full spec on APIs.io.