Create a call or voicemail ticket
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Create a call or voicemail ticket
with Zendesk · Contact Centre Operations Management
Use Zendesk: its Zendesk Basics API lets you create a call or voicemail ticket in a single step (POST /api/v2/channels/voice/tickets). capabilities.work can help you get signed up and connected.
- Can a telephony partner create a ticket from a call or voicemail?
- Does a voicemail ticket follow the same conventions as a regular ticket?
Say it to your AI assistant
- Create a voicemail ticket with the recording.
- Log this phone call as a new Talk ticket.
For your developer
POST /api/v2/channels/voice/tickets in Zendesk Basics API. Full spec on APIs.io.