Set an agent's default group
One step with Zendesk. We can help you get access.
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Set an agent's default group
with Zendesk
Use Zendesk: its Zendesk Group Memberships API lets you set an agent's default group in a single step (PUT /api/v2/users/{user_id}/group_memberships/{group_membership_id}/make_default). capabilities.work can help you get signed up and connected.
- Can I choose which group is an agent's default?
- Where is an agent's primary group set?
Say it to your AI assistant
- Make this membership the agent's default group.
- Set Billing as the default group for this agent.
For your developer
PUT /api/v2/users/{user_id}/group_memberships/{group_membership_id}/make_default in Zendesk Group Memberships API. Full spec on APIs.io.