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Change the firing order of triggers

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Change the firing order of triggers

with Zendesk

Use Zendesk: its Zendesk Triggers API lets you change the firing order of triggers in a single step (PUT /api/v2/triggers/reorder). capabilities.work can help you get signed up and connected.

  • Can I control which trigger fires first?
  • How does trigger order affect what happens to a ticket?
Say it to your AI assistant
  • Reorder the triggers so the escalation rule fires first.
  • Set the firing order of triggers to this sequence.
For your developer

PUT /api/v2/triggers/reorder in Zendesk Triggers API. Full spec on APIs.io.

More you can do with Zendesk

Search ticket triggersList all ticket triggersCreate a ticket triggerGet a ticket triggerUpdate a ticket triggerDelete a ticket triggerList a trigger's revision historyGet one revision of a triggerList active ticket triggersList trigger condition and action definitionsDelete several triggers at onceUpdate position or active status of many triggers