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Update a ticket trigger

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Update a ticket trigger

with Zendesk

Use Zendesk: its Zendesk Triggers API lets you update a ticket trigger in a single step (PUT /api/v2/triggers/{trigger_id}). capabilities.work can help you get signed up and connected.

  • If I change one condition on a trigger, do I lose the existing actions?
  • Can I rename or edit the actions of an existing trigger?
Say it to your AI assistant
  • Update this trigger's conditions, keeping all of its actions.
  • Edit the escalation trigger to also add the urgent tag.
For your developer

PUT /api/v2/triggers/{trigger_id} in Zendesk Triggers API. Full spec on APIs.io.

More you can do with Zendesk

Search ticket triggersList all ticket triggersCreate a ticket triggerGet a ticket triggerDelete a ticket triggerList a trigger's revision historyGet one revision of a triggerList active ticket triggersList trigger condition and action definitionsDelete several triggers at onceChange the firing order of triggersUpdate position or active status of many triggers