Make an audit's comment private
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Make an audit's comment private
with Zendesk
Use Zendesk: its Zendesk Ticket Audits API lets you make an audit's comment private in a single step (PUT /api/v2/tickets/{ticket_id}/audits/{ticket_audit_id}/make_private). capabilities.work can help you get signed up and connected.
- Can I make a comment private using its audit id?
- Is there a way to hide a public comment via the ticket audit?
Say it to your AI assistant
- Make the comment in this ticket audit private.
- Hide a public reply using its audit id.
For your developer
PUT /api/v2/tickets/{ticket_id}/audits/{ticket_audit_id}/make_private in Zendesk Ticket Audits API. Full spec on APIs.io.